Our Services to You

Our Web site offers you :

• a wide range of quality Aboriginal art for online purchase at competitive prices. We do this through our relationships with artists cooperatives and organisations or galleries in the main art regions of Australia. Art centres, where they are the direct providers of the artworks, receive a higher proportion of the final sale price than they might otherwise receive
  
  
• accurate and rigorous information about Aboriginal art in its contemporary cultural setting. This is important in appreciating contemporary Aboriginal art and is a growing feature of our Web site.
  
  
• online purchase of selected high quality books and interactive CD-ROMs. Our Web site points you to the best sources of information or entertainment about Aboriginal culture, art and society.
  
  
• high professional standards of information, comment and criticism. We provide articles and commentary by leading commentators, critics and artists about developments in Aboriginal art and other significant issues such as debates about emerging styles in regional art, authenticity, intellectual property and cultural appropriation.

Our aim is to establish the company as the leading Internet retailer of a comprehensive range of good quality Aboriginal art and to provide the information needed to understand that art in the context of contemporary Aboriginal culture and Australia's history. The company aims to achieve this through ethically sound relationships with Aboriginal artists, community art centres and galleries.

Since it was launched in October 2000, the site has had a very positive response from visitors and users - for examples see comments by customers.

Visitors often inquire about the value of particular paintings or other art works that they own. While we do not make valuations or appraisals ourselves, we do offer some suggestions about valuation and appraisal services elsewhere.

 

We have developed a set of conditions and policies that cover the use of our web site. These cover such things as copyright, advertising and limitations of liability. Separate policies cover personal privacy and use of our online shopping facility.

We recognise that your privacy is important to you and that you have a right to privacy for your personal information. We have adopted policies that strictly control how we protect any personal information you provide to us. In particular, we follow the National Principles for the Fair Handling of Personal Information developed by the Australian Federal Privacy Commissioner in 1998.

Respect for Aboriginal culture and social conventions is an essential part of our relations with Aboriginal people and in the information we provide through our Web site or newsletter. Details are in our Cultural policy.

The shopping area of our Web site allows you to buy a range of art works, books and disks using your credit card (through our secure online e-commerce link or by posting us your details) or cheque for payment. Our Shopping and Online Security Policy sets out our guarantee to you about quality of goods, returns policy and security of your credit card details. We use leading edge e-commerce facilities and guarantee that you are protected from any risk of loss arising from providing your credit card details through our e-commerce link.

Our company was established in April 2000 and is based in Brisbane, Australia. You can contact us by email, telephone or ordinary post. We aim to respond to all inquiries within 24 hours and for most contacts sooner than that. Details are on our Contact page.